Right of Withdrawal for Consumers

Right of Withdrawal for Consumers

Right of Withdrawal for Consumers

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither related to their commercial nor their independent professional activity.

Withdrawal Instruction

Right of Withdrawal
You have the right to withdraw from this contract within 14 days without providing any reason.

The withdrawal period is 14 days from the day:

  • on which you or a third party nominated by you, who is not the carrier, took possession of the goods, provided you have ordered one or more goods as part of a single order and they are delivered together;

  • on which you or a third party nominated by you, who is not the carrier, took possession of the last good, provided you have ordered several goods as part of a single order and they are delivered separately.

To exercise your right of withdrawal, you must inform us (Mehmet Can Celik, Hermann 13, 49080 Osnabrück, Germany, Tel.: +49 173 7256296, Email: haushaltwelt25@gmail.com) by means of an unequivocal statement (e.g., a letter sent by post or an email) about your decision to withdraw from this contract. You can use the attached model withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication regarding the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments we have received from you, including the costs of delivery (excluding any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than 14 days from the day we receive notice of your withdrawal from this contract. We will use the same payment method for the refund that you used in the original transaction, unless you have expressly agreed otherwise; in no event will you be charged any fees for this refund.

We may withhold the refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.

You must return the goods without undue delay and, in any event, no later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the 14-day period has expired.

We will bear the costs of returning the goods.

You will only be liable for any diminished value of the goods if this loss of value is due to handling them in a way that was not necessary for testing their condition, properties, and functionality.

Exclusion or Expiration Reasons
The right of withdrawal does not apply to contracts:

  • for the delivery of goods that are not pre-manufactured and for the production of which an individual choice or specification by the consumer is significant or which are clearly tailored to the personal needs of the consumer;

  • for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;

  • for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the contract conclusion, but which cannot be delivered before 30 days after the contract conclusion and whose current value depends on market fluctuations that the entrepreneur cannot influence;

  • for the delivery of newspapers, magazines, or illustrated magazines, except for subscription contracts.

The right of withdrawal expires early in contracts:

  • for the delivery of sealed goods that are not suitable for return for health or hygiene reasons if their seal has been removed after delivery;

  • for the delivery of goods that, due to their nature, have been inseparably mixed with other goods after delivery;

  • for the delivery of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete and send back this form.)

To:
Mehmet Can Celik
Hermann 13, 49080 Osnabrück, Germany
Email: haushaltwelt25@gmail.com

  • I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()

  • Ordered on ()/received on ()

  • Name of the consumer(s)

  • Address of the consumer(s)

  • Signature of the consumer(s) (only if communicated on paper)

  • Date

(*) Delete as applicable.